Refund policy

Made-to-Order with Care
Each item is lovingly made just for you! Because of this, we’re unable to accept cancellations or refunds once your order is placed.

Final Sale, But We’ve Got You
Once your item ships, it’s considered a final sale. We don’t normally accept returns or refunds unless your item arrives damaged or defective—but don’t worry, we’ll make it right!

Check Your Order
Please take a moment to inspect your order when it arrives. If something is damaged or not quite right, reach out to us with photos. We promise to fix it as quickly as possible. Contact us at aurorassilvas21@gmail.com

No Exchanges
We don’t offer exchanges, but we’re always here to make it right if there’s a problem.

Our Promise to You
Even though we can’t accept returns for a change of mind, we’re committed to your happiness. We want you to love your purchase, and we’ll do everything we can to make sure you do!